Shipping policy

Shipping Policy

We aim to process and ship all orders as quickly as possible. Please review the details below for information on processing times, shipping options, and responsibilities:

 

Order Processing
Orders are typically processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.

 

Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and selected shipping method.

 

Shipping Responsibility
Please ensure all shipping information is entered correctly at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

 

Damaged or Incorrect Orders
We take great care in packing and shipping your items, but if your order arrives damaged, defective, or incorrect, please contact us immediately at contact@drinksiptiva.com. Include clear photos of the item and packaging, your order number, and a brief description of the issue so we can make it right.

 

Return Shipping
If you're returning an item, you are responsible for return shipping costs unless the return is due to a damaged or incorrect item. We recommend using a trackable shipping method and insuring the package, especially for fragile or high-value items, as we are not responsible for returns lost or damaged in transit.

For return eligibility and instructions, please review our Return Policy or contact us at contact@drinksiptiva.com.